Shipping policy

🚚 Genz Galore Shipping Policy

Effective Date: August 23, 2026 Fulfillment Partner: Trendsi — 17300 Railroad Street, Unit D, City of Industry, CA 91748, USA


📦 Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • You will receive an email confirmation with tracking details once your order has shipped.


🌍 Shipping Methods & Delivery Times

  • Domestic (USA): 5–10 business days depending on location.

  • International: 10–20 business days depending on destination and customs clearance.

  • Expedited shipping options may be available at checkout.


💲 Shipping Costs

  • Shipping fees are calculated at checkout based on weight, destination, and shipping method.

  • Free shipping promotions may apply to qualifying orders.


📦 Tracking

  • All orders include tracking information.

  • Customers can track their packages via the link provided in the shipping confirmation email.


🚫 Shipping Restrictions

  • We do not ship to P.O. Boxes, APO/FPO addresses, or restricted countries.

  • Customs duties, taxes, and fees for international orders are the responsibility of the customer.


❗ Delays

  • Delivery times may be affected by holidays, weather, or customs inspections.

  • Genz Galore is not responsible for delays caused by third-party carriers.


📍 Shipping Address

All orders are shipped from: Trendsi Fulfillment Center 17300 Railroad Street, Unit D City of Industry, CA 91748, USA